Saturday, November 14, 2009

Hello World!


"O" Donuts was formed during November of 2009 and has mainly focused on food industry since its formation. With a team of 19 members, "O" Donuts acts as the middleman or perhaps, a bridge between outsiders and MMU students.

The company noticed that the students are lack of choices when it comes to food and are having difficulties to deal with its expensive prices. Hence, "O" Donuts is founded to address this specific problem. The strategy will be allowing students to experience the taste of food outside Cyberjaya at its best price. For now, "O" Donuts had a deal with Big Apple Donuts & Coffee to start their business during week 5 and week 6 in Misri Plaza, MMU Cyberjaya.

Missions:
- to offer the customers the best prices on the highest quality donuts

Objectives:
- to build brand awareness and customer service excellence
- to develop a high quality menu of donuts from Big Apple Donuts & Coffee
- to provide an excellent service experience, anticipating the needs of the customers and delivering the best services

Keys to success
- the need to develop the finest donuts available in Cyberjaya
- to develop a top notch customer service organization that exceeds customer expectations

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